Privacy Policy
Data We Collect
We collect account details, contact information, and transactional data necessary to deliver course access.
- Identity data: name, username, unique IDs
- Contact data: email, phone number, billing address
- Transactional data: purchased products, subscription status, invoices
- Usage data: pages visited, time on page, feature interactions
- Technical data: browser, device type, IP address (pseudonymized where possible)
- Preference data: theme, cookie consents, communication choices
We minimize personal data and avoid collecting sensitive categories unless explicitly required and consented.
How We Use Data
We use data to operate the service, communicate updates, and improve curriculum quality.
- Provisioning course access and tracking progress
- Account management, authentication, and fraud prevention
- Customer support and incident response
- Analytics to enhance learning experience and platform reliability
- Compliance with legal obligations and record-keeping
Lawful Basis
Depending on context, we rely on the following legal bases for processing:
- Contract performance: delivering purchased content
- Legitimate interests: improving services, preventing abuse
- Consent: non-essential cookies, marketing communications
- Legal obligation: tax, accounting, regulatory requests
Security
We employ encryption in transit, strict access controls, and continuous monitoring. Access to personal data is restricted to trained personnel with a legitimate need.
- TLS encryption for web traffic
- Principle of least privilege with periodic reviews
- Backups and disaster recovery planning
- Vendor due diligence and security assessments
Data Retention
We keep personal data only as long as needed for the purposes described, including legal, accounting, or reporting requirements. We apply retention schedules and anonymize or delete data where feasible.
- Account data: retained while your account is active
- Financial records: retained per local laws
- Support communications: retained to resolve issues and improve service
Your Rights
- Access and portability
- Correction and deletion
- Objection and restriction
- Withdraw consent at any time (for consent-based processing)
- Lodge a complaint with a supervisory authority
To exercise rights, contact us and we will respond within applicable timeframes. We may ask for additional information to verify your identity.
Contact
Email: [email protected] — Phone: +1 415 407 3928
Marker: coregate.click